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Application Support Technician (m/w/d)

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Services Workshop
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596 Total Views
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190002EH Requisition #

TechnipFMC is a global oil and gas leader, specialized in subsea, onshore, offshore, and surface technologies. Our mission: to enhance the performance of world’s energy industry. How we do it: by constantly challenging conventions and investing in our 37 000+ employees, across 48 countries. At TechnipFMC, we aim to offer an inspiring working experience: tackling some of the most complex technical and engineering challenges in the world in collaboration with a truly global team. 

 

Smith Meter GmbH in Ellerbek/Germany, a company of the TechnipFMC Group, is a subsidiary of the American TechnipFMC Measurement Solutions Division and a leading global manufacturer of mechanical, electromechanical and electronic measurement and control technology for the petroleum industry. The product range includes fittings, measuring systems, liquid meters, gas separators, control valves, pumps, electronic counters as well as complete electronic quality, monitoring and data transmission systems including accessories for the transport of mineral oil by road. Find out more about us.

 

Application Support Technician (m/f/d) 
with international technical consulting experience


 Continuously raise standards, Innovative, Solution-oriented, Help us solve complex problems

 

As an Application Support Technician (m/f/d) you provide technical support for terminal applications and back-office products in all regions as an experienced contact person for our customers.


  • You are the contact person for 1st- and 2nd-level support of our globally deployed application systems
  • You analyse, evaluate and process different support cases and malfunctions via email and telephone
  • You perform system diagnoses to correct errors
  • You support our customers in the implementation of system installations and software updates
  • You document all customer contacts within the framework of the Jira ticket system
  • If required, you will take over the identification and implementation of system and process optimization
  • You will work closely with project engineers and product developers


You are meant for this job if

 

  • You have successfully completed a commercial apprenticeship as an IT specialist/administrator or have an equivalent qualification
  • You have at least 3 years professional experience in technical help desk support for software applications, ideally in the installation, configuration and troubleshooting of Windows Server operating systems
  • Your friendly and convincing appearance as well as a high customer orientation help you to establish a trusting and service-oriented relationship with your contact persons
  • You have a sound knowledge of databases, ideally SQL
  • You have a good knowledge of administration in the Windows environment with a focus on Windows 2008 and 2003 Server
  • Your very good knowledge of English will help you in our international environment

   

Your future at TechnipFMC

  • Diverse and international team if relevant
  • Attractive remuneration and additional special services
  • A health and sports offer that keeps you fit
  • Diverse personnel development measures      
  • Flexible working time models      
  • Contribution to capital formation payments      
  • A family-friendly personnel policy and corporate strategy for a genuine work-life balance        
  • First-class career prospects with flat hierarchies in an international environment
Have we aroused your interest? Then convince us with your meaningful application!

 

If you have any questions, please contact Andrea Wulff on +49 4101 304 138.

 

Learn more about TechnipFMC

Learn more about us and find other open positions at our Career Page.

 

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