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Integrated Pad Supervisor

Customer Services
1053 Total Views
190001QU Requisition #



  • Supervises all resources (service and logistics) for assigned Integrated Pad offerings.
  • Responsible for the P&L of the assigned Customer’s Integrated Offerings with revenues up to $750K per month.
  • Responsible for the utilization, career development, training and day to day activities of 15-25 direct reports.
  • Responsible for leading service technicians to secure customer success, and error free operations.
  • Responsible for the equipment, tooling, and inventory to be utilized in the assigned operations.




  • Supervises the technical and logistical support for Integrated Pad including administrative functions of scheduling, forecasting, and closing billing activities in the field.  
  • Markets the Service Department through frequent customer contact on field locations.  Participates in presentations and technical discussions when required.
  • Coordinate, establish and implement procedures to assure all equipment, service tooling and spare parts are on location, function fit, tested and ready to use.
  • Schedules and directs Integrated Offering Service Technicians. Collaborates with Service Coordinators to fill resource gaps.
  • Maintains communication with Company Representative(s) on issues including job procedures, spare parts requirements, function fit and critical dimension measurements.
  • Ensures proper billing of integrated pad services and equipment
  • Communicates tooling requirements to Field Services Manager and/or Base Manager.
  • Serves as the initial point of contact for Service Technicians and customers to facilitate execution of the integrated offering.
  • Ensures daily reporting to stakeholders regarding integrated pad activities.
  • Reports, investigates and implements corrective actions for service quality nonconformance’s and safety incidents.
  • Assists in scheduling assignments of Service Technicians to ensure the best match of individual capabilities and competency to project requirements.  Assists with logistics (travel, parts, etc.)
  • Ensures that all employees are trained/qualified and monitors field practices to ensure compliance with safety procedures.
  • Oversees the Competence Management Process





  • Bachelor’s Degree or equivalent experience.
  • 1 to 2 years’ experience supervising a team direct reports, preferably in a multifunctional environment.
  • Understanding cost drivers and P&L statement.
  • 3-5 years FMC field experience or equivalent experience.
  • Demonstrates a high degree of initiative, judgment and resourcefulness with the ability to find creative solutions to multi-faceted and/or time sensitive problems.
  • Demonstrates the ability to deal with numerous and changing priorities and to proactively address issues relating to personnel, capital, facilities, processes and profitability.
  • Utilize MS Office (Excel, Word, Powerpoint) and ERP/Billing System (SAP/FIRE)
  • Ability to work independently, manage time under minimal supervision to accomplish expected work tasks.


Ability to follow and ensure compliance to TechnipFMC’s Core Values, Quality Principles and other policies and procedures

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