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MDM Admin Support

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Administration & Other
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1088 Total Views
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2100003C Requisition #

TechnipFMC Group

TechnipFMC is a global oil and gas leader, specialized in subsea, onshore, offshore, and surface technologies. Our mission: to enhance the performance of world’s energy industry. How we do it: by constantly challenging conventions and investing in our 37 000+ employees, across 48 countries. At TechnipFMC, we aim to offer an inspiring working experience: tackling some of the most complex technical and engineering challenges in the world in collaboration with a truly global team. 

Global Business Services India


At TechnipFMC, we are continually looking for ways to become more efficient, and ways to improve our quality, customer focus and cost competitiveness. The Global Business Services (GBS) organization is key to executing this strategy, by standardizing our processes and centralizing our services.  

Our Vision : A customer focused, cost efficient, innovative, and high performing organization that drives functional excellence. 

GBS provide streamlined and consistent services to our internal customers in the domain of Finance and Accounting, Human Resources, Business Functional Support, Procurement and Legal. Our services fit our global organization and allow us to focus on business strategy and priorities. GBS also maintains continuous improvement plans to enhance our customer-oriented service culture.  

MDM Admin Support 

Job description

•    Build a strong relationship with the users and MDM community through the support activity
•    Provide relevant activity and quality indicators
•    Provide documentation on the current application, coordinate and anticipate the new releases
•    Developing reports for teams across the business
•    Managing tickets and ensuring comprehensive database of queries and resolutions is kept up to date
•    As part of the MDM Core Team, the main responsibilities are to support MDM for the following aspects: 
•    User Support (Access Request management, Incident management)
•    Functional Administration (Release note management, maintenance coordination with SCTS)
•    Data Quality (Vendor/customer create or update request, Master Data request, KPIs)
•    Change Management (communication on Yammer, training, animation of MDM administrator   communities, …)
•    No functional or technical knowledge is required
•    4000+ worldwide users to support.
•    Responsible for new Master Data or new integration of MDM with TechnipFMC applications
•    Knowledge transfer will be performed by internal resources 
•    Documentation and procedures already available

You are meant for this job if

•    Experince and exposure of any ERP like SAP, Oracle or IFS
•    Analytical and organization skills (variety of activities in a fast-paced environment)
•    Analytical, problem-solving and troubleshooting ability
•    Ability to multi-task and shift priorities as required
•    Understanding of data and systems architecture in a heterogeneous ERP international environment
•    Service oriented mind, high results and quality orientation
•    Team work and Managing coordination at a local and international level where required
•    Ability to explain complex ideas to those with limited IT and systems knowledge
•    Exceptional verbal and written communication skills in English
•    Listening ability and patience
•    Extraordinary customer service and relationship management experience
•    Critical thinking skills
•    Change Management facilitation and ability to guide and influence acceptance of new processes and use of technology
•    Knowledge of Orchestra Networks EBX solution
•    Knowledge of TechnipFMC business activities and organization
•    Knowledge of international intercultural communication practices

Your future at TechnipFMC

•    Training and development
•    Diverse and international team if relevant

Learn more about TechnipFMC

Learn more about us and find other open positions at our Career Page.
Follow us on LinkedIn for company updates.

With a view to keeping all prospective applicants aware about recent developments at TechnipFMC we encourage you to go through TechnipFMC Press Release as well as our website www.technipfmc.com to know more about us.
“As an equal opportunity employer TechnipFMC considers only qualified applicants without regard to color, age, race, ethnicity, sexual orientation, gender expression, disability, national origin, veteran or marital status.”

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