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Process Analyst/Sr.Process Analyst-HRO

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Human Resources
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5006 Total Views
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1800025H Requisition #
Workforce Administration (WFA) - The work stream requires performing the HR transaction processing in any of the Data mgmt. tools pertaining to employee data Management and updation from Hire to Termination.
Duties and Responsibilities
  • Processing and Quality checking
  • Process reporting and training
  • Queue Allocation & Management
  • Update SOP and other process documents
  • Ensuring compliance of all internal policies
  • Process improvement
  • Providing timely updates to TL and onshore counterparts
 
Note: Applicants should be flexible working in shifts
Knowledge and Skills
  • Minimum 5-7 years’ experience in service industry (preferably HRO)
  • Prior experience in HR Operations with ERP tool like SAP application knowledge (must) 
  • Good communication, analytical and management skills
  • Proficiency in effort estimation
  • Effective/Accurate and timely reporting skills
  • Good command on MS Office applications (MS-Excel, MS-Word)
  • Ability to multi task and should be a self-starter
  • Ability to handle difficult client situations and derive strategic solutions
Behavioral Competencies
Competencies
Expected Proficiency Level
Developing
Proficient
Advanced
Communicates with Impact
 
 
Applies Critical Thinking
 
 
Drives for Results
 
 
Creates Solutions
 
 
Pioneers New Approaches
 
 
Builds and Maintains Relationships
 
 
Develops Self
 
 
 
Education:
  • Graduate (any stream)

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