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Senior IT Analyst (SAP)

Information Technology
1024 Total Views
180003FQ Requisition #
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This is  consultancy role that has responsibility for investigating and identifying options for developing and improving business systems for the assigned functional area and projects.
This individual will apply proven communication skills, problem-solving skills, and knowledge of best practices for the assigned functional areas.

Functionally reports to: SAP Enhancement Manager

Development Activities

Be individual contributors on Projects, Managed work by:

  • Performing configuration.
  • Interacting with the technical development teams.
  • Monitoring  activities for assigned contractors.

Support Activities

  • Assist “SWAT” team on development challenges and urgent support tickets.
  • Perform support activities for assigned ticket.

Job Responsibilities

  • Participate to establish the technical solution of the assigned enhancement requests to business processes and transaction flow. 
  • Participate in testing activities whenever required. 
  • Participate to recommendation and management of ongoing upgrades or improvements to existing applications to extend the benefits of previous projects 
  • Demonstrate a proactive approach to mitigating risks, improving quality, and resolving issues as they occur. 
  • Support and advice Process Owners in process and application improvements in coordination with Delivery & Enhancement Manager and BRM/BRP’s 
  • Be up to date regarding current and future system capabilities for the assigned functional area 
  • Contribute to specify, test and verify ERP related security.


Four-year college Diploma or University Degree in Computer Systems Design or Computer Science, and/or minimum 10 years equivalent work experience.


  • SAP customer service (CS) - Strong knowledge of customer service processes i.e. in-house repair process, field service, adhoc service order processing, service notification processing, time management, expense management, confirmation, resource related billing.
  • SAP Sales and Distribution module (SD)- Strong knowledge of order to cash processes and its functions i.e. order management, pricing, shipping, transportation, availability check, credit management, determination procedures, intercompany billing, milestone billing and lump sum billing. 
  • Strong expertise on user exits, EDI/idoc, RFC, BAPI and data migration tools. 
  • Preferably with Integration knowledge with SAP project (optional)
  • Preferably with ABAP and SAP debugging experience (optional)


  • Minimum 5 years direct experience in software support and systems management.
  • Direct, hands-on experience with automated software and system management tools.
  • Fully competent, experienced professional who works independently with minimal guidance.
  • Strong knowledge of system and software quality assurance best practices and methodologies.
  • Strong experience with core software applications, including [SAP].
  • Resolves wide range of issues or complex problems of diverse scope where analysis of data requires evaluation of identifiable factors.
  • Demonstrates good judgment in selecting methods & techniques for obtaining solutions.
  • Uses advanced analytical, technical and problem solving skills to improve operations, products, services, processes or policies.
  • Excellent understanding of the organization’s goals and objectives.

Nice to have

  • Energy Industry experience. 
  • Knowledge of TechnipFMC business activities and organization. 
  • Integration knowledge with SAP project. 
  • ABAP and SAP debugging.
Additional Information
May need to contribute to project development activities if required.

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