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Senior W&C Field Service Technician

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Business Development and Sales
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746 Total Views
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180004HQ Requisition #
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JOB PURPOSE AND ORGANIZATIONAL CONTEXT
 
Location: Abu Dhabi
 
 
Profile:
 
Must have:
- Wellhead experience candidates with minimum of 3 years work experiences on wellhead installation – Works autonomously capability summarize as below:
- Minimum 3 years of experience in field service technician role
- Advanced knowledge of one or more of the following fields: electrical; subsea equipment; hydraulics equipment; mechanical equipment and tools; structural steel
- Ability to read and understand drawings
- Able to perform moderate complex calculations
- Ability to use and understand technical tools and instruments and perform basic troubleshooting
- Knowledge of applicable theories, practices, and accepted internal business processes and procedures
- Candidates should have recognized Mechanical Engineering qualifications or Diploma. Adaptable, committed, technically capable, customer focused and hands-on. The nature and working environment of the position calls for good interpersonal skills, mobility, effective verbal and written abilities in English, and a valid driving license.
 
 
MAIN ACCOUNTABILITIES
 
FST level 3:
The role’s primary responsibility is Wellhead service oriented and includes:
  • Installs, tests and repairs new and reworked TechnipFMC products (equipment and tools)
  • Handles customer comments, requests and complaints
  • Provides sales support ensuring the customer is fully informed of all aspects of the job
  • Completes Field Service Orders (FSO) and Field Spare Parts Tickets (FSPT) and accountable for the timely submission of these and other revenue generating documents
  • Assures all quality issues and documentation (equipment and procedural defects) is communicated and sent back to Company's Service Management
  • Completes field documentation after the completion of each service job
  • Provides Project Support as required, handles project issues as they arise which eliminates downtime
  • Prepares and completes safety related documentation. Pursues safe work practices.
  • May mentor or instruct less experienced team members and/or customers in and out of the field
  • FST level 3 will be reported to country Services Coordinator
 

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