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Customer Services
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180003OU Requisition #
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RESPONSIBILITIES:
Oversees all aspect of field service for a Tier I facility as well as associated satellite facilities in the basin; provides additional functional support to Tier II Facility Service Coordinators. 

MAIN TASKS:
  • Markets the Service Department through frequent customer contact, both in an office environment and offshore.  Participates in presentations and technical discussions when required.
  • Help plan field installations ensuring that the proper tools, spares, backup equipment and personnel are available; helps Regional Planner with Inventory Management and logistics management.
  • Assists in scheduling assignments of Service Technicians to ensure the best match of individual capabilities and competency to project requirements.  Assists with logistics (travel, parts, etc.)
  • Coordinates the Well File Management Program and ensures that all service work is properly documented showing tasks carried out, procedures, equipment and parts used and any problems that occurred. 
  • Prepares and submits for approval, running procedures and manuals on each piece of wellhead equipment.  Maintains and updates above.
  • Ensures that all employees are trained and monitors field practices to ensure compliance with safety procedures.
  • Oversees the Competence Management Process by maintaining records for skill assessments, documentation, testing and log book management. 

REQUIREMENTS:
  • Associates Degree or equivalent experience.
  • 7+ years FMC Field Service or equivalent experience.
  • Technical school training.FMC Product knowledge / mastery regarding conventional and HP Wellhead applications.
  • Strong Mechanical aptitude.

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