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POSITION PURPOSE:
 
The UCOS business unit develops control system software and solutions for energy, infrastructure and manufacturing. As a service engineer for control systems, it is expected that you understand electrical, mechanical and chemical processes but with special focus on the instrumentation of the system and how that information is used to control the process. You will work with the internal software development and engineering teams as well as engineers focusing on quality and testing. Service areas span from phone support, logic programming, system troubleshooting to lecturing, obsolescence management and customer account management.  Direct involvement in delivering Surface engineering projects is expected.
 
POSITION DUTIES: 
  • Support the customer remotely or in the onshore or offshore field
  • Be a part of phone rotation and the customer help desk
  • Support projects in engineering, test and commissioning phase
  • Support in testing of new features in software and hardware
  • Act as the customer for software development projects
  • Act as the main contact point for selected customers
  • Act as the main contact point for selected UCOS applications
  • Execute engineering projects for the Surface market
  • Establish project schedules, lead project and interface meetings
  • Other duties, as assigned.
ADDITIONAL KNOWLEDGE, SKILLS & ABILITIES:
  • BSc with minimum 4-6 years' experience or MSc in Electrical or Mechanical
  • Minimum 5 years of relevant experience with control systems; instrumentation, network, operation and configuration
  • Minimum 5 years of relevant experience with computer operative systems and industrialized computer hardware
  • U.S. work authorization, without need for company sponsorship
  • Working knowledge of the oil & gas industry
  • Working knowledge concerning the available types of, and the application of control system instrumentation
  • Knowledge in operation of DCS and SCADA systems and the corresponding interfaces such as Modbus and OPC
  • Experience with specification, detailed design, qualification, testing and maintenance of control system products
  • Comfortable explaining complex technical situations on the phone, face to face or in meetings
  • Good oral and written communication skills
 
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
  • Domestic and international travel to customer sites is required
  • Participation in the 24/7 phone service rotation
  • Regularly required to sit, stand, walk, bend, kneel, listen and speak for long periods of time
  • Manual dexterity using hands, fingers, and arms to push, pull, reach, grab, hold, and lift
  • Wear steel toe shoes, safety glasses and other personal protective equipment as needed
  • Ability to lift up to 40 pounds
  • Frequent use of PC
  • Close visual acuity is required to perform activities such a viewing computer screens and reading

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